Legal
Cookies Policy
ONETHANZERO Ltd uses cookies and similar technologies to provide a secure, efficient, and intentional experience across our website, applications, and digital services.
This Cookies Policy explains what cookies are, why we use them, how they work, the types of cookies we use, and how you can manage your preferences.
1. Introduction
This policy applies to:
- www.onethanzero.com
- ONETHANZERO online stores
- ONETHANZERO accounts
- The Clan membership platform
- Life OS application and digital services
- Any future ONETHANZERO digital experiences
2. Who We Are
ONETHANZERO Ltd, One Canada Square, London, E14 5AA, United Kingdom. Company Registration Number: Pending. VAT Registration Number: Pending.
Privacy Contact: privacy@onethanzero.com
3. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to remember information about your visit — preferences, login status, basket contents, language, browsing behaviour.
4. Similar Technologies
We may also use pixels (e.g. Meta Pixel, Google Ads tags), local storage for preferences and application settings, and tracking technologies for analytics, security, and performance measurement.
5. Types of Cookies We Use
5.1 Strictly Necessary — essential for the operation of our website; cannot be disabled.
5.2 Functional — remember choices such as currency, language, saved products.
5.3 Analytics and Performance — help us understand how visitors interact with ONETHANZERO. Examples: Google Analytics, Microsoft Clarity.
5.4 Marketing and Advertising — Meta Pixel, Google Ads, TikTok Pixel. Activated only after consent.
5.5 Security and Fraud Prevention — detect suspicious activity and fraudulent transactions.
6. Third-Party Cookies
- Ecommerce Platform — Shopify
- Payment Providers — Stripe, Paystack, Apple Pay, Google Pay
- Analytics — Google Analytics, Microsoft Clarity
- Marketing — Meta, Google Ads, Klaviyo, TikTok
7. Cookie Consent Management
When you first visit ONETHANZERO you can accept all cookies, reject non-essential cookies, or customise your preferences. Non-essential cookies only activate after consent where required.
8. Managing Cookies Through Your Browser
Most browsers allow you to delete cookies, block cookies, receive warnings before cookies are stored, and manage website permissions. Disabling certain cookies may affect functionality.
9. Withdrawal of Consent
You may withdraw your cookie consent at any time. Withdrawal does not affect the legality of processing carried out before withdrawal.
10. International Privacy Rights
Our cookie practices support compliance with UK GDPR and PECR, EU GDPR and ePrivacy requirements, and US laws including the CCPA and CPRA, and state privacy laws in Virginia, Colorado, Connecticut and Utah.
11. Cookie Retention Periods
Session cookies are deleted automatically when you close your browser. Analytics cookies: generally up to 26 months. Marketing cookies: based on provider settings and consent duration.
12. Updates
We may update this Cookies Policy when we introduce new technologies, our services change, or legal requirements change.
13. Contact Us
ONETHANZERO Ltd, One Canada Square, London, E14 5AA, United Kingdom.
Email: privacy@onethanzero.com